Commercial Loan Processor

Key Responsibilities:

• Provide exemplary service to members throughout the commercial loan process.
• Communicate clearly and professionally with members in person, by phone, and through electronic channels to gather information, provide updates, and answer questions.
• Prepare, review, and maintain documentation related to commercial loan originations.
• Assist commercial loan officers with gathering required information and documentation from members.
• Manage and prioritize multiple tasks and deadlines in a high-volume, fast-paced environment.
• Ensure loan files are complete, accurate, and compliant with internal policies and regulatory requirements.
• Maintain knowledge of credit union products and services to support cross-selling efforts that benefit members and align with organizational goals.
• Evaluate routine issues and solve problems with minimal supervision.
• Participate in the annual regulatory review process (occasional Saturday participation required).
• Represent the credit union at trade shows or community events as needed.

Qualifications:

• Prior office experience with a working knowledge of standard office software (e.g., Word, Excel, Outlook) and equipment.
• Strong verbal and written communication skills.
• High attention to detail and strong organizational skills.
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• Ability to work independently and as part of a team.
• Financial institution lending or customer service experience preferred, but not required

Schedule:

• Full-time, Monday through Friday.
• Open availability during business hours required.

Benefits:

We offer a competitive salary and benefits package. Some of the benefits you’ll enjoy when joining the NW Preferred team are:

• 11 paid holidays + 1 paid personal day
• 3 weeks paid time off (PTO)
• Health benefits include: medical, dental, vision, chiropractic, massage and alternative
• Professional-casual dress attire
• Yearly bonus incentive
• $3,000 per year towards continuing education

Why Work Here:

We are a mission-driven credit union dedicated to improving the financial well-being of our members and community. Our lending team works in a collaborative, supportive environment where professionalism, service, and accuracy are highly valued. This role offers meaningful interaction with members, exposure to commercial lending, and the opportunity to grow your skills while contributing to work that makes a difference.

If you are excited about this opportunity and meet the qualifications, we encourage you to apply! Please upload your resume and cover letter.

Join our team at NW Preferred Federal Credit Union and be a part of an organization committed to empowering the local community through financial support and excellence in service!

NW Preferred Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.