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Contact & Locations

  • Contact Us

    Call Us

    • Toll Free 866.236.6968

    NW Preferred Federal Credit Union

    PO Box 231269

    Portland, OR 97281-1269

    Routing Number

    • Routing Number


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    Lost or Stolen Card

    Lost, Stolen or Fraudulent use of Visa or ATM Cards

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    After Hours
    • Inside the U.S 800.991.4961
    • Outside the U.S 410.581.3836

    Visa Debit or ATM Cards


    After Hours
    • Inside the U.S 800.682.6075
    • Outside the U.S 909.941.1398
  • Branch Locator

    Branch Locator

    Branch Locations

    Portland Branch

    8950 SW Burnham Street                   Phone: 866.236.6968

    PO Box 231269                                 Fax: 503.684.2494

    Portland OR 97281-1269


    Monday, Tuesday, Thursday: 9:00 am to 5:00 pm

    Wednesday: 10:00am to 5:00 pm

    Friday:  9:00 am to 5:30 pm

    Get Directions



    North Santiam Community Branch

    393 E Florence Street             Phone: 866.236.6968

    Stayton, OR 97383.                Fax: 503.769.1428


    Monday, Tuesday, Thursday: 9:00 am to 5:00 pm

    Wednesday: 10:00am to 5:00 pm

    Friday:  9:00 am to 5:30 pm

    Get Directions

  • Shared Branching

    Shared ATMs



  • Holiday Closures 2018

    Holiday Date Closure
    New Years Day Jan 1, 2020 Closed
    Martin Luther King Jr. Day Jan 20, 2020 Closed
    Presidents Day Feb 17, 2020 Closed
    Memorial Day May 25, 2020 Closed
    Independence Day July 4, 2019 Closed
    Labor Day Sept 7, 2020 Closed
    Columbus Day Oct 12, 2020 Closed
    Veterans Day Observed November 11, 2020 Closed
    Thanksgiving November 26, 2020 Closed
    Christmas Eve December 24, 2019 9am-2pm
    Christmas December 25, 2019 Closed

In an effort to help mitigate the spread of the coronavirus (Covid-19) and to protect the health of our members and employees, NW Preferred will be closing access to our Stayton and Portland (Tigard) branch lobbies beginning Tuesday, March 24th. After Monday, we will be available to assist members with specific or unique needs, by appointment only, based on our available resources.

Remember you can easily access your NW Preferred accounts, 24 hours a day, via online or mobile banking. You can also locate nearby ATMs by using our mobile app or texting your location (address, intersection, or zip code) to 91989.

Most importantly, stay well.